Shipping Information

NOTE: Due to Covid-19 there are some shipping delays with shipping. Fluff & Scruffs Pet Supplies are not responsible for any delays. Goods or shipping costs will not be refunded for delays in shipping. 

How much does shipping cost?

Standard shipping - $12.85

Express shipping - $17.50

Free shipping for all orders over $149

How long will shipping take?

Standard delivery within Australia can be expected in 4-7 business days.  Shipping may take longer over peak periods or to remote locations. This is unfortunately beyond our control.
Upon shipping, you will be sent a confirmation email.

When will my order be shipped?
We endeavour to ship all parcels within 24-48 hours. Please note, we do not ship on weekends or public holidays. 

Do you ship internationally?
No, we do not currently ship internationally. 

Will you ship to a P.O. Box?
No, we do not ship orders to P.O. Boxes.